How we vet the shops that see your drawing
Published in full, because a standard you cannot read is not a standard. Buyers can use it as their own checklist. Shops can use it to know what to prepare.
The eight checks
A shop answers all of these at registration. Anything missing gets asked before the shop receives a single preview.
1. PEEK experience, by grade
Which grades they have cut on paid work: unfilled, GF30, CF30, bearing blends, implant grade stock. A shop that machines acetal and nylon daily but has run PEEK twice is not the same supplier, and buyers should not have to discover that from the first delivery.
2. Tooling kept for plastics
Sharp polished tooling that has not been in steel, and separate tooling for fibre filled grades so glass and carbon dust never reach unfilled medical work. This is the cheapest thing to claim and one of the easiest to check in conversation, because a shop that does it will describe how it stores and tracks the tools.
3. Annealing capability
An oven in house, a named outside service, or nothing. All three are acceptable answers and each one changes which requests fit. Thin walled and tight bore work does not go to a shop with no route to stress relief.
4. Material access
Whether they buy rod, plate and tube from a stock distributor, order direct, or work only with customer supplied material, and whether they can pass through the lot certificate. A shop that cannot document where the stock came from cannot serve medical or semiconductor requests.
5. Part envelope and equipment
Machine list with counts, and the largest part they can hold. This is what stops a 600 mm plate landing at a shop whose table ends at 400 mm.
6. Quality system and documents
ISO 9001, ISO 13485, AS9100, cleanroom packing, or none of them. We ask for a copy of any certificate claimed, with registrar and expiry visible, and we check the scope actually covers plastics machining. Claiming a certificate that does not exist ends the relationship.
7. Response time
The commitment is a reply to the buyer within 48 hours. A quote that arrives after the buyer has ordered elsewhere is worse than a decline, for everyone.
8. Honest declination
We ask directly which grades and tolerances a shop will not take. A shop that says no to something is telling you its yes means something. This is the single strongest signal in the whole registration form.
What we check afterwards
- Preview to quote behaviour. A shop that takes leads and then does not quote gets fewer previews.
- Buyer feedback after the first job. We ask. Both sides get asked the same questions.
- Scope drift. A shop that starts accepting grades it earlier declined gets asked what changed.
What we do not check, and you should
This matters more than the list above, because a vetting page that only lists strengths is marketing.
- We do not audit. No floor visit, no process audit, no witnessed first article. We verify documents and declared capability, not a quality system in operation.
- We do not contact registrars. A certificate copy is evidence, not proof.
- We do not qualify the shop for your product. If your device or tool needs a supplier qualification, that is your process and your responsibility, and no matching service can do it for you.
- We do not inspect parts. Parts ship from the shop to you. We never touch them.
Use this as your own checklist
If you source PEEK outside this site, the eight checks work just as well on a shop you found yourself. Ask them in one email. The answers, and how fast they come back, tell you most of what you need before you send a drawing. The rest of what belongs in that first email is in the guide to what is realistic on a PEEK drawing.
For shops: what to have ready
Registration takes about five minutes if you have these at hand: machine list with counts, largest part envelope, grades you cut and grades you decline, annealing route, stock source, certificates with expiry, and the industries you already serve. Nothing else is asked, and nothing is published about your shop without your say so.
Questions people ask about this
Do you audit the shops?
No, and we say so plainly. We check declared capability, ask follow-up questions, look at evidence a shop can send and track what happens after the first job. We do not visit the floor and we do not certify anyone. Qualification of a supplier for your own product remains yours.
How do you verify a certification?
We ask for a copy of the certificate with the registrar and expiry visible, and we check the scope covers the work. We do not contact the registrar. If a certificate is expired or the scope does not cover plastics, the shop does not receive requests that need it.
What happens if a shop fails on my job?
Tell us what happened. We ask both sides, and a shop that misses on grade, tolerance or communication stops receiving that class of request. Repeat problems remove the shop entirely.
Can a shop pay to be recommended?
No. Shops pay for matched requests, which is a lead fee, not placement. No shop is named in a guide, and payment never changes who gets matched to a drawing.